Please note on weekends we are rarely not at full capacity so please do place your ice delivery orders in advance of the ice delivery date.
All orders are processed through our website through our ‘order online’ page.
For recommendation of quantities needed please read the suggestions on our website.
ORDERING:
All orders must be processed online through the website click order online on any page & see the pricing & current availability. If your happy place the order. Don’t wait till it’s too late. We are not an emergency service so it’s very unlikely we can deliver on the day. Check the order online page for availability but generally it’s always best to order well in advance.
Summer Hours 1st May – 31st August 2018
7 Days a week 7am – 7pm (slots book quickly, don’t leave it to late)
DON’T LEAVE IT TO LATE TO ORDER ICE. SATURDAYS BOOK OUT EARLY. IF YOU NEED ICE JUST ORDER IT ONLINE AS SOON AS YOU KNOW. WE ARE AN ADVANCED ORDER COMPANY SO WE UNFORTUNATELY DON’T TAKE ORDERS ON THE DAY. PLEASE ORDER WELL IN ADVANCE OF YOUR DELIVERY.
Jam Inns Ice Delivery
Unit 18,
Avon Business Park,
Fishponds,
Bristol,
BS16 3JP
Weekend deliveries need to be pre-booked.
USE OF MOBILE PHONES FOR OUR DELIVERY DRIVERS:
WE GET ASKED A FEW TIMES A WEEK IF CUSTOMERS CAN HAVE MOBILE PHONE NUMBERS FOR DRIVERS SO THEY CAN PHONE THEM BEFORE THE DELIVERY FOR A CHAT & THEN PHONE THEM CONSTANTLY DURING THE DAY TO KEEP CHECKING IF EVERYTHING IS ON TRACK. WE UNDERSTAND YOUR EVENT IS IMPORTANT TO YOU HOWEVER AS A COMPANY WE ABSOLUTELY WILL NOT GIVE OUT MOBILE PHONE NUMBERS FOR OUR DELIVERY DRIVERS FOR CUSTOMERS TO PESTER THEM THROUGHOUT A BUSY DAY OF DRIVING. IF YOU HAVE ANY QUESTIONS PLEASE EMAIL US AT info@jam-inns.co.uk & WE WILL COMMUNICATE WITH OUR DRIVERS WHEN THEY ARE OFF THE ROAD. IF YOU’VE BOOKED A 12pm – 1pm TIME SLOT & YOUR DELIVERY HASN’T ARRIVED AT 12:01pm WE DON’T NEED TO CHASE THE DRIVER, DISTRACT THEM & RISK THERE LIFE & THE LIVES OF OTHERS OVER A DELIVERY THAT ISN’T LATE. DURING MAY 2018 95% OF OUR DELIVERIES WERE MADE WITHIN THE 1 HOUR TIME SLOT BOOKED BY A CUSTOMER. THOSE THAT WEREN’T THE 5% WERE WITHIN MINUTES OF THE BOOKED TIME SLOT & DUE TO HEAVY TRAFFIC WHICH UNFORTUNATELY IS BEYOND OUR CONTROL. IF YOU NEED ICE AT 1pm DON’T BOOK A 12pm – 1pm TIMESLOT IF IT’S THAT IMPORTANT BOOK A 11am – 12pm SLOT. WE WILL NOT RISK DRIVERS LIVES OR MEMBERS OF THE PUBLIC LIVES BY EITHER PESTERING OUR DRIVERS ON A MOBILE PHONE WHILE DRIVING, GIVING YOU THE DRIVERS NUMBER SO YOU CAN PESTER THEM OR TELL THEM TO SOMEHOW DRIVE FASTER THAN THE TRAFFIC TO GET YOUR DELIVERY TO YOU. WE ARE NOT AN EMERGENCY SERVICES VEHICLE SO PLEASE HAVE REALISTIC EXPECTATIONS OF OUR DELIVERY DRIVERS. AGAIN 95% OF ALL OUR DELIVERIES DURING MAY 2018 WERE ON TIME DELIVERIES.
